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847-214-9000

frequently asked questions
- 01Available properties can be viewed through our listings page. Showings may be scheduled online or by contacting our leasing team directly.
- 02Applicants may be required to complete an application, provide identification, verify income, and authorize screening processes as permitted by law. Additional documentation may be requested depending on the circumstances.
- 03We offer comprehensive property management services designed to protect your investment and maximize its performance. Services may include marketing vacant properties, tenant screening, lease administration, rent collection, maintenance coordination, inspections, and owner reporting.
- 04Application processing times vary based on the completeness of the application and the time needed to verify employment, rental history, and other required information.
- 05Our team utilizes a combination of online listing platforms, professional marketing materials, and local market exposure to attract qualified prospective tenants and reduce vacancy periods.
- 06Pet policies vary by property. Certain properties may permit pets subject to screening requirements, fees, deposits, or other conditions where allowed by law.
- 07Applicants undergo a thorough screening process that may include identity verification, income verification, rental history review, credit evaluation, and background screening, all in accordance with applicable laws and fair housing requirements.
- 08Approved applicants will receive instructions regarding lease signing, security deposits, move-in procedures, utility requirements, and any additional documentation needed before occupancy.
- 09Property owners receive regular communication regarding property performance, maintenance activity, leasing updates, and financial reporting. Our team is available to answer questions and provide support as needed.
- 10Residents can submit maintenance requests through the designated resident portal or by contacting our management team. Emergency maintenance procedures will be provided at move-in.
- 11Residents can submit maintenance requests through designated channels. We coordinate repairs with trusted vendors and work to address issues promptly while protecting the long-term condition of your property.
- 12Some properties may require renters insurance during the lease term. Specific requirements will be outlined before move-in and in the lease agreement.
- 13Approval requirements vary depending on the management agreement and the nature of the repair. Emergency repairs may be handled immediately to protect residents and property, while larger non-emergency expenses may require owner authorization.
- 14We evaluate current market conditions, comparable properties, property features, and local demand to recommend competitive rental rates designed to attract qualified tenants while maximizing rental income.
- 15Residents interested in renewing their lease should contact our office before the lease expiration date. Renewal options and terms will be communicated in advance whenever possible.
- 16Residents should review their lease agreement and contact our office as soon as possible. Early termination options, responsibilities, and applicable fees will depend on the lease terms and applicable laws.
- 17Our management team is available to assist with leasing questions, maintenance concerns, account inquiries, and general property-related matters.
Let's Talk
Hartwig & Meyer Property Management
335 W Wise Road
Schaumburg, IL 60193
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Office: 847-214-9000
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